We understand that finding the perfect fit isn’t always possible within standard sizing - bodies are individual, and we believe your clothing should be too.

If you don’t see your size or require specific adjustments, we invite you to choose the bespoke route. Simply fill out our contact form and we'll personally guide you through the process - from measurements to final fit - ensuring your piece is made just for you.

For any questions before placing your order, please feel free to contact us at customercare@dainahugh.com

BESPOKE TERMS AND CONDITIONS

We are committed to guiding you to the best of our ability throughout the bespoke process, creating your piece according to the measurements you provide. Please note that bespoke services are offered exclusively for sizing adjustments; changes, colorway, or fabric are subject to availability and may be customized to suit your specific needs.

Our products undergo an extensive and meticulous design process. With this in mind, we do not offer alterations that affect the structural integrity of the garment.

Bespoke orders will incur an additional charge, which varies depending on the level of customization required. As each bespoke item is unique, we encourage you to contact us directly for a detailed quote.

Please be aware that the bespoke process involves extensive communication and collaboration to ensure your vision is realized. Consequently, lead times may vary and depend largely on the speed of our mutual correspondence and final approval.

We appreciate your understanding and patience as we work closely with you to create a personalized garment.

For bespoke pieces made to your individual measurements, we kindly ask you to read the following before placing your order.

Each bespoke item is crafted exclusively for you  tailored precisely to your proportions, preferences, and specifications. Because of this level of personalization, we are unable to offer refunds or exchanges on these pieces.

Of course, if your item arrives with a fault or if the construction does not meet our standards of quality, please don’t hesitate to contact us. We will ensure that any concerns are addressed with care and urgency.